Providing clear paths to access and enjoy Christmas events and celebrations.
The Christmas Access Standard requires Christmas services to make more informed investment decisions and reduce duplication to provide people, elfs, enchanted toys with a more unified and cheerful Christmas experience.
The criteria
Understand how users access Christmas
Identify the ways different groups celebrate the season and design spaces that respect various access needs.Define your Christmas offering
Make your Christmas plans clear, with well-defined event schedules, resources, and points of contact for questions.Find reusable platforms and capabilities
Use resources that can serve multiple groups and events, like multi-use decorations or shared venues, to expand the reach of holiday cheer.Follow the Christmas decision-making framework
Use clear, consistent steps in planning so that every Christmas event meets the Department’s festive standards.Engage with your delivery partners
Coordinate with everyone involved, from Santa impersonators, reindeer wranglers, and Christmas Elf subject matter experts to deliver a seamless Christmas experience for all.
Meeting the Standard
Prioritisation
Assessment to understand if a proposed Christmas service or event has been considered or planned for integration with an existing Christmas service or event.
Contestability
Assessment to ensure Christmas proposals have considered and planned for integration with existing Christmas services or events and that the services will be interoperable, in line with the requirements of the Christmas Access Standard.
Assurance
Monitoring and assurance to understand if the service is being delivered in line with the requirements in the Christmas Access Standard.
Operations
Ongoing monitoring of compliance and progress in simplifying the Christmas service ecosystem, using Christmas compliance data and existing reporting mechanisms such as the National Gift Appropriateness Inquiry, the Global Behaviour Tracking Network and the Naughty Rehabilitation Program.
Related standards
The following standards form part of the Christmas Experience Policy:
Spread the Christmas cheer
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