Christmas Experience Policy

The Christmas Experience Policy sets standards for Christmas service performance, helping to create joyful experiences by focusing on the entire Christmas journey.

This policy has one clear mission: to ease the holiday hustle for all those unsung heroes, including those who brave the carpark battlegrounds, the Christmas tree wrangles, the midnight assembly crews and the cooking extraordinaires.

Setting a high mark for quality, the Christmas Experience Policy is all about creating a smoother, jollier season for everyone involved. We've crafted a suite of standards designs to lift holiday spirits and reduce festive fiascos.

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Christmas Service Standard

Supporting you to deliver a jolly and cheerful Christmas.

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Christmas Inclusion Standard

Ensuring everyone feels part of the celebration.

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Christmas Access Standard

Providing clear paths to access and enjoy Christmas events and celebrations.

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Christmas Performance Standard

Measuring and improving the quality of your Christmas service.